Multilingual Support Expert

4 days ago


Copenhagen, Copenhagen, Denmark Roman Health Pharmacy LLC Full time
Customer Service Representative Job Summary

We're seeking a dedicated and enthusiastic Customer Experience Consultant to join our part-time team. In this role, you'll be the primary point of contact for our customers, addressing their questions and providing support on the Planday platform.

About the Job:

This is a fantastic opportunity to gain hands-on experience while studying. You'll be working in a dynamic team of part-time and full-time colleagues, committed to delivering exceptional customer service.

Your Responsibilities:
  • Customer Engagement: Engage with customers via various channels, including telephone, online chat, and email.
  • Platform Support: Provide assistance to customers on using Planday, sharing best practices for scheduling and administration.
  • Troubleshooting: Analyze and troubleshoot issues before escalating to our second line of technical support.
  • Collaboration: Serve as a link between customers and our product/engineering team.
  • Problem-Solving: Identify and implement the best solutions for our customers and team.
Requirements:
  • Languages: Fluent in English and Danish (additional languages are a plus).
  • Comfort Level: Comfortable working with technology and direct customer contact.
  • Availability: Able to work at least 16 hours a week, including day, evening, and weekend shifts.
  • Personality Traits: Independent, team player, motivated to work collaboratively, customer-centric, problem-solver, eager to learn.


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    Veo is a global leader in AI-based sports camera technology, revolutionizing the way teams record matches and training sessions. Our innovative solution enables sports teams to capture high-quality footage without the need for a camera operator.We're democratizing the world of sports by granting video analysis to teams on all levels – a privilege that was...


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We're democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    About the JobWe are seeking a highly skilled Cloud Support and Services Expert to join our team. As a Technical Account Manager, you will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.You will be the principal technical...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    About the RoleWe are seeking an Enterprise Support Expert to join our team at Amazon Web Services (AWS). As a trusted advisor and cloud operations architect, you will craft and execute strategies to drive customer adoption and use of AWS services. Your primary focus will be on ensuring our customers' AWS environments remain operationally healthy while...


  • Copenhagen, Copenhagen, Denmark AGC Biologics Full time

    We are seeking an experienced Clinical Production Support Expert to join our Clinical Team in Manufacturing Product Support department. As a key member of our team, you will be responsible for providing technical support for clinical production, ensuring compliance with GMP regulations.The ideal candidate has experience working in a cGMP environment and is...


  • Copenhagen, Copenhagen, Denmark Masimo Corporation Full time

    About the JobWe are looking for a talented individual to fill the position of Hospital IT Infrastructure Technical Support Expert at Masimo Corporation. As a key member of our team, you will provide technical support and assistance to our customers in Denmark.Key ResponsibilitiesAssist in the implementation of service sales strategies to drive business...


  • Copenhagen, Copenhagen, Denmark Onomondo Full time

    About UsAt Onomondo, we're revolutionizing the IoT industry with our cloud-native connectivity platform. Our mission is to simplify and accelerate IoT adoption by providing businesses with the tools and services to connect and manage their IoT devices securely and at scale.We're a scale-up company with a proven track record of success, having won prestigious...


  • Copenhagen, Copenhagen, Denmark Emply Denmark Full time

    Mental Health and Psychosocial Support Research SpecialistWe are seeking a highly skilled researcher to join our team as a Mental Health and Psychosocial Support Research Specialist. As a member of our research team, you will contribute to advancing our understanding of mental health and psychosocial support in humanitarian contexts.Key...


  • Copenhagen, Copenhagen, Denmark Globalconnect Full time

    About the JobWe're seeking a talented Customer Service Consultant to join our team in København. As a Customer Service Consultant, you'll play a critical role in maintaining trust and satisfaction among our customers.Your daily tasks will include assisting customers with inquiries, handling complaints, and working with internal systems to provide seamless...


  • Copenhagen, Copenhagen, Denmark Thrive IT Systems Full time

    We are seeking a highly skilled ServiceNow Consultant Expert to join our team at Thrive IT Systems. As a ServiceNow Consultant Expert, you will be responsible for delivering high-quality consulting services to our clients, helping them to maximize the value of their ServiceNow investment.Job DescriptionThe primary role of the ServiceNow Consultant Expert is...


  • Copenhagen, Copenhagen, Denmark Ordrestyring Full time

    Company OverviewAs a leading player in the industry, Ordrestyring and HVD Group strive to deliver exceptional technical services. Our team is dedicated to providing expert guidance and cultivating industry knowledge.About the RoleThe Technical Support Engineer will play a pivotal role in our organization, working closely with internal groups and stakeholders...


  • Copenhagen, Copenhagen, Denmark NTU International AS Full time

    Job Title:Team Leader/ Expert in climate change, environment and sustainability About the ProjectNTU International A/S is leading a consortium for the implementation of the EU funded project called: Advisory Support on Climate Adaptation, Resilience and Nature-based Solutions in Environmental Sectors. The overall objective of this Assignment is to accelerate...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Company OverviewAs a leader in cloud computing, Amazon is seeking high-powered technical experts to help our largest and most strategically important customers navigate the operational challenges of cloud services. You will work closely with our top-tier customers, supporting the software development life-cycle for cloud services, operations management of...


  • Copenhagen, Copenhagen, Denmark INVISIO Full time

    We are looking for a highly organized individual with a positive, can-do attitude to join INVISIO's Global Marketing team.Key Responsibilities:Manage ongoing marketing support to local sales offices and partnersSupport maintenance of sales and marketing assetsDrive smaller graphics projects within the Creative Production teamHelp maintain the Digital Asset...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Job Description: We're looking for an experienced Enterprise Support Specialist to join our AWS team. In this role, you'll be responsible for helping our customers get the most out of AWS Services.Responsibilities:Work closely with customers to understand their business needs and technical challengesProvide technical guidance and advocacy within AWS to help...


  • Copenhagen, Copenhagen, Denmark International School of Hellerup Full time

    About the RoleWe are seeking a qualified and experienced IB MYP Danish Language Acquisition Teacher to join our Middle School's Language Acquisition team. This is a part-time, 65% maternity cover position.Key ResponsibilitiesTeach intermediate-level Danish Language Acquisition to students in the IB Middle Years Programme.Develop and collaborate on curriculum...


  • Copenhagen, Copenhagen, Denmark International Flavors & Fragrances Inc. Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Sales Support colleague to join our team in Brabrand, Denmark. As a key member of the Nordics H&B Food Biosciences Sales team, you will provide commercial support to our customers across the Nordic region, ensuring seamless customer experience.


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    About the Technical Account Manager PositionWe are seeking a highly skilled technical account manager to join our team and provide exceptional support to our Enterprise customers.Key Responsibilities:Develop and implement strategies to drive customer adoption and use of AWS servicesProvide expert technical guidance to help customers plan and build solutions...


  • Copenhagen, Copenhagen, Denmark Ramboll Full time

    Are you passionate about sustainable finance and looking for a challenging role that allows you to make a real impact? As a Sustainable Finance Expert at Ramboll, you will have the opportunity to leverage your expertise to deliver innovative solutions for clients in the field of sustainable finance.ResponsibilitiesYour key responsibilities will...


  • Copenhagen, Copenhagen, Denmark NTU International AS Full time

    NTU International A/S is a leading provider of advisory services on climate adaptation, resilience, and nature-based solutions in environmental sectors. We are currently seeking an expert to support our core team in implementing an EU-funded project.The overall objective of this project is to accelerate environmental investments by providing technical and...