Customer Support Specialist

4 days ago


Copenhagen, Copenhagen, Denmark Wolt Full time

We are seeking a Customer Support Specialist to join our team in Copenhagen, Denmark.

The ideal candidate will have great communication skills, a customer-obsessed mindset, and the ability to work in a fast-paced environment.

Key responsibilities include supporting customers via live chat and phone, ensuring delivery operations run smoothly, and developing our support function with the support team and other teams within Wolt.

Required skills and qualifications:

  • Excellent communication skills
  • Customer-obsessed and team-oriented mindset
  • Ability to work in shifts, including mornings, evenings, and weekends
  • Fluency in Danish language and professional working proficiency in English

Benefits:

  • Wolt credits cashback benefit
  • Lunch at the office
  • Fruits and drinks at the office
  • Employee assistance program
  • Lots of fun social events with team members

This is an opportunity to be part of an extremely ambitious team and contribute to a high-growth environment. If you're excited about taking ownership and being part of a dynamic team, please submit your application along with your CV.



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