Technical Account Specialist
4 days ago
About the Job
We are seeking a highly skilled Technical Account Specialist to join our team. In this role, you will work closely with customers to understand their business needs and technical challenges.
As a Technical Account Specialist, you will be responsible for providing technical guidance and advocacy to customers, ensuring their AWS environments remain operationally healthy and optimized.
You will develop trusting relationships with customers, understanding both their business needs and technical challenges, and provide detailed reviews of service disruptions, monthly & quarterly metrics.
Key Responsibilities
- Provide technical guidance and advocacy to customers
- Ensure AWS environments remain operationally healthy and optimized
- Develop trusting relationships with customers and understand their business needs and technical challenges
- Drive technical discussions regarding incidents, architectural cost/benefit trade-offs, and risk management
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
A Typical Workday
As a Technical Account Specialist, you will have the opportunity to work with a diverse range of customers, each with unique business needs and technical challenges.
You will be responsible for providing expert advice and guidance to customers, helping them to maximize the value and benefits of AWS services.
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