Professional Service Supporter to Aalborg
1 month ago
At HOYER Rekruttering, we are seeking a highly skilled IT Support Specialist to join our team in Aalborg, Denmark. As a key member of our Global Operations team, you will be responsible for providing technical support to our customers, installing our software on their sites, and delivering training sessions to ensure they get the most out of our products.
This is an exciting opportunity for a Danish-speaking professional with a degree in IT or a related field to join a dynamic and expanding international company. With a strong customer focus and a passion for delivering high-quality support, you will be an integral part of our team, working closely with colleagues in Scandinavia, the USA, the UK, Ireland, and Canada.
This role is ideal for a motivated individual who is eager to learn and grow with our company. As a Technical Support Specialist, you will be responsible for:
- Providing technical support to our customers, resolving issues efficiently and effectively.
- Installing our software on customer sites, ensuring a seamless and successful implementation.
- Delivering training sessions to customers, helping them maximize the benefits of our products.
To be successful in this role, you will need:
- A relevant degree in IT or a related field.
- Perfect fluency in Danish and English.
- 1+ years of experience in a customer-facing role, supporting business applications.
- The ability to acquire new technical information quickly and apply it effectively.
- A strong problem-solving attitude, with a 'can-do' approach to resolving issues.
We offer a competitive salary package, along with a range of benefits that vary depending on the office location. If you are a motivated and customer-focused individual with a passion for IT, we encourage you to apply for this exciting opportunity.
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