Financial Services Representative
12 hours ago
We are seeking a skilled Financial Services Representative to join our team in Stockholm, Solna. This is a full-time position with a temporary contract of 1 year, with the possibility of extension.
Job Responsibilities- Provide high-quality service to customers via phone, handling incoming calls and resolving their inquiries.
- Make follow-up calls on submitted cases to ensure customer satisfaction.
- Register all incoming cases in various systems, utilizing your computer skills to accurately document interactions.
- Work towards creating and developing good collaborations with the company's customers, fostering long-term relationships.
- Fluency in Finnish, Swedish, and English languages.
- Previous experience in a customer service role, interacting with individuals via phone, in-store, or restaurant settings.
- High school diploma required.
- Service-minded individual with excellent communication skills.
- Good computer skills, proficiency in using various systems.
As a Financial Services Representative, you will be working in a dynamic environment that requires flexibility, loyalty, and solution-oriented thinking. You should be responsible, structured in your work approach, and capable of providing professional customer interaction in all situations. Meticulous attention to detail is essential to ensure the highest quality of service to customers.
Benefits- Exciting opportunity to work with one of the Nordics' largest IT companies, growing both nationally and internationally.
- Hybrid work model with two fixed days a week in our new offices in Solna.
- Chance to develop and grow through taking on exciting challenges and learning opportunities.
The estimated salary for this position is approximately 40,000-50,000 SEK per month, based on the location and industry standards.
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