Senior Technical Support Specialist

20 hours ago


Rudersdal Kommune, Denmark IBM Danmark Full time
Overview

A Technical Representative for PC at IBM Danmark ApS supports our products and ensures they meet customer expectations. With over 100 years of experience in technology, IBM has built a strong reputation for quality service. This role is a front-line position that involves helping customers with technical issues.

Your Role and Responsibilities

Main Responsibilities:

  • Provide technical support to customers via various channels.
  • Resolve customer issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless issue resolution.
  • Stay up-to-date with the latest product knowledge and technical skills.
Preferred Qualifications

Preferred Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Basic knowledge of PC hardware and software.
About IBM

IBM is a leading technology company that helps organizations transform their businesses. We offer a wide range of products and services that enable businesses to innovate and succeed. At IBM, we value diversity, equality, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.



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