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Senior Technical Support Specialist
2 months ago
A Technical Representative for PC at IBM Danmark ApS supports our products and ensures they meet customer expectations. With over 100 years of experience in technology, IBM has built a strong reputation for quality service. This role is a front-line position that involves helping customers with technical issues.
Your Role and ResponsibilitiesMain Responsibilities:
- Provide technical support to customers via various channels.
- Resolve customer issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless issue resolution.
- Stay up-to-date with the latest product knowledge and technical skills.
Preferred Qualifications:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Basic knowledge of PC hardware and software.
IBM is a leading technology company that helps organizations transform their businesses. We offer a wide range of products and services that enable businesses to innovate and succeed. At IBM, we value diversity, equality, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.
