Technical Customer Advisor

2 weeks ago


Aalborg, Ålborg Kommune, Denmark Trackunit AS Full time

Join our Journey in Digital Transformation

We are Trackunit A/S, a fast-growing company dedicated to providing innovative IoT solutions to the construction industry. Our mission is to bridge the gap between technology and real-world applications.

We are seeking an experienced Digital Solutions Architect to join our team as a Technical Customer Advisor. In this role, you will partner with our customers to identify value-driven key use cases, validate their technical feasibility, and drive successful adoption of our products and features.

As the customers' voice, you will collaborate with our Product Management team on customer feedback and help validate new features with Early Adopter customers. You will also work closely with customer-specific development teams to ensure maximum value creation for our customers.

We offer a dynamic and inclusive work environment with opportunities for professional growth. Our flexible setup allows you to work from one of our locations or in a hybrid model.

About the Role
  • Develop and implement technical strategies to drive business outcomes and customer success.
  • Work closely with customers to understand their technical requirements and provide guidance on best practices for Trackunit products.
  • Collaborate with cross-functional teams to ensure alignment between customer needs and product roadmap.

Our Hiring Process

  • An initial conversation with a colleague from our People & Talent team to get to know each other better.
  • A virtual meet and greet with Associate Vice President of Technical Account Management, Jacob Kramer Rydborg.
  • A personality-based interview using Hogan prior to the interview.
  • An assignment-specific interview to gain insight into concrete work tasks or challenges related to the role.


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