Technical Infrastructure Manager
2 weeks ago
We are seeking an experienced Technical Domain Manager to lead our network partner infrastructure.
The role
As a Technical Domain Manager, you will be responsible for overseeing the full breadth of our IT network infrastructure. This includes all server networks, cloud networks, as well as campus networks and remote access to these. The position entails coordinating with vendors to maintain network operations, and ensuring that documentation, processes, and standards are consistently updated. You will oversee the lifecycle management for the networks and coordinate tasks across managed service providers within each area of the network. You will act as primary technical liaison for the network area for any projects or systems and ensure that these adhere to our standards and practices.
Key responsibilities:
- Collaborate closely with other TDMs in the infrastructure area to drive security, rationalization, performance, and quality efforts across the network portfolio.
- Participate in projects that implement new network infrastructure.
- Update and implement processes for the network infrastructure area with specialists in our IT Service Management department.
- Continually review and improve SLAs in the network area.
- Maintain the network area roadmap.
- Provide input to financial processes.
- Cooperate closely with the Security department on all network security aspects.
- Ensure vendor collaboration within the network area.
About the department:
Cloud and Containers Center of Excellence is a department within Infrastructure and Operations, that manages our cloud engagements in Azure, AWS, and private clouds. We are responsible for ensuring effective use of all of our cloud platforms.
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