Service Operations Engineer
5 days ago
Job Description Summary
We seek an experienced Field Service Engineer to join our dynamic team. This role involves traveling extensively throughout Denmark and Sweden, providing top-notch support to our clients.
About You
- You possess excellent communication skills, both written and verbal, to interact effectively with our customers.
- A minimum of 2 years' experience in a similar position, preferably within the laboratory equipment industry, is required.
- You have a solid understanding of electronics, mechanical systems, and software.
- Ability to troubleshoot and resolve complex technical issues in a timely manner is crucial.
- A valid driving license and comfort with frequent travel are mandatory.
Responsibilities and Expectations
- Install, commission, and maintain laboratory equipment according to manufacturer guidelines.
- Provide expert technical advice and support to customers via phone, email, or in-person visits.
- Conduct regular equipment checks to identify potential issues before they become major problems.
- Develop and implement effective solutions to improve overall customer satisfaction.
- Collaborate closely with colleagues in sales and customer service to ensure seamless delivery of our services.
Benefits and Perks
- A competitive salary commensurate with your experience and qualifications.
- A comprehensive benefits package, including health insurance and retirement plan.
- Opportunities for career advancement and professional growth.
- A fun, dynamic work environment that values teamwork and innovation.
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