Cybersecurity Specialist Lead

1 week ago


Århus, Århus Kommune, Denmark Truesec GmbH Full time

About Truesec GmbH

Truesec GmbH is a leading cybersecurity company driven by a single purpose: creating safety and sustainability in a digital world. We've earned the trust of organizations worldwide, gaining a strong reputation internationally.

Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover. We employ around 300+ employees – and as cybercrime grows, we need to grow.

The Role

You will be the customer's technical main contact. On a monthly basis, you will analyze and present summarized reports of our customers' security postures, from our service perspective. You will catch any challenges connected to the service.

Your role includes:

  1. Participation in operational and strategic meetings as part of the customer team
  2. Development and presentation of operational reports to our customers
  3. Responsibility for a group of clients being their primary point of contact for any technical issues regarding the service
  4. General advice and interpretation of customer needs and Truesec's services
  5. Helping the customer on their cybersecurity journey utilizing the full range of services Truesec can offer

Requirements

  • Operational experience in working with technical MSSP deliveries towards customers.
  • Minimum 2 years working in a customer-facing role
  • Ability to respond rapidly, multi-task, and communicate effectively both verbally and in writing with customers, team members, and engagement managers
  • Outstanding written and verbal communication skills


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