Senior IT Field Technician
2 weeks ago
Job Title: Senior IT Field Technician - Hardware and Infrastructure
Description:
We are seeking an experienced Senior IT Field Technician to join our team. As a key member of our technical support team, you will provide day-to-day support to customers at their locations, often in large data centers.
Key Responsibilities:- Provide technical assistance to customers on site, via phone, or remotely, resolving issues related to hardware equipment.
- Troubleshoot, install, upgrade, and deploy servers, storage solutions, and networks to ensure seamless system availability.
- Configure, test, and maintain operating systems, software, and system tools in consultation with customers and partners.
- Foster excellent time management skills, working efficiently within ticket-based workflows.
Requirements:
- Minimum 3-5 years of experience in the IT field, with expertise in Windows 7-11, MS Active Directory, GPOs, MS Office 365, PC hardware installation, and enterprise anti-virus solutions.
- Excellent communication skills in both Danish and English languages, with the ability to work independently and as part of a team.
- Familiarity with various types of operating systems, including Linux, Windows, VMware, HP-UX, and OpenVMS.
- Experience with racking and provisioning of hardware, along with a driving license and access to a personal vehicle for travel.
About Hemmersbach:
Hemmersbach is a global leader in IT infrastructure services, dedicated to delivering high-quality solutions to leading companies worldwide. We prioritize sustainability and social responsibility, making a positive impact on society through our Direct Actions initiatives, Hemmersbach Rhino Force, and Hemmersbach Kids' Family.
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