North America Retail Operations Manager
2 weeks ago
Position Overview
Bang & Olufsen A/S is seeking a highly skilled North America Retail Operations Manager to join our team. This role will be responsible for ensuring the visual displays and retail executions of our brand are aligned with our aesthetic and business goals.
About the Role
We are looking for an experienced professional with a minimum of 5 years of experience in operational visual merchandising, area retail management, or similar roles. You will work closely with the retail team to ensure consistency and excellence across all store environments, making a tangible impact on how customers perceive and interact with our products.
Duties and Responsibilities
- Ensure full brand compliance, including retail appearance being in accordance with Global VM and Store Design standards, in all Monobrand and Multibrand stores in North America.
- Develop brand-aligned VM execution where standards do not exist, including post productions and alterations in close collaboration with the local Marketing team and Global VM team.
- Optimize store displays in all Monobrand and Multibrand stores.
- Ensure compliance with sales and technical training standards.
- Build relationships with local store owners and managers to ensure they are always aware of updates and changes.
- Build a recurring schedule for visiting all stores on an annual basis.
- Communicate and educate VM updates to all partners.
- Help onboard newly recruited partners.
- Provide hands-on support with new store builds and store upgrades (store and VM elements).
- Make monthly reports on brand compliance to Headquarters.
What We Offer
The successful candidate will have the opportunity to work out of our New York offices while also enjoying exciting travels throughout North America. As part of our agile company, you will have room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and strive to build a more inclusive workplace.
Benefits
We offer a competitive salary range of $86,000 - $92,000 per year, as well as a bonus program, 401(k), dental insurance, employee discount, flexible schedule, health insurance, life insurance, paid time off, parental leave, and vision insurance.
About Us
Bang & Olufsen has been developing luxury audio products that change moods and inspire minds for over 99 years. With offices in Denmark and around the world, we aim to create products that push the boundaries of audio technology. Every product is characterized by the unique combination of beautiful sound, timeless design, and unrivaled craftsmanship.
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