Data Driven Customer Experience Specialist

2 days ago


Copenhagen, Copenhagen, Denmark Schibsted Danmark Full time

Company Overview

Schibsted Marketing Services (SMS) is a Nordic advertising organisation representing some of the strongest brands across Norway and Sweden. Our goal is to strengthen the advertising position across our markets by utilising data quality and personalising the customer experience.

We are committed to maintaining data quality, ensuring GDPR compliance, and playing a crucial role in future strategies for automated communication and customer segmentation. We collaborate with stakeholders across SMS, product areas, sales, marketing, finance, and BI teams.

Job Description

As a Product Owner, you will be part of our CRM-team, reporting to the Head of CRM. You will work closely with our CRM/Data specialists, Business architect, and development team to drive innovation, ensure data integrity, and create customer experiences. Your key responsibilities include:

  • Managing the invoice process and backlog for the invoicing area
  • Ensuring the right customer data and promoting data quality
  • Analysing and educating on financial data's impact on sales and marketing processes


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