Dynamic Finance Support Specialist

1 day ago


Copenhagen, Copenhagen, Denmark Yavica Full time

We're looking for an experienced Dynamic Finance Support Specialist who can help our customers get the most out of their Dynamics platform. In this role, you will be part of our dynamic support team, working closely with customers to resolve issues and implement new solutions. Your expertise in Dynamics 365 Finance (F&O) will enable you to provide high-quality support and guidance to our clients.

Responsibilities:

  • Manage multiple clients and establish partnerships focused on trust and growth.
  • Review client business processes and suggest improvements.
  • Ensure optimal software performance through proactive analysis and prompt resolution of issues.
  • Collect continuous feedback from clients to guarantee seamless business operations.
  • Enhance existing solutions through thorough root cause analysis.
  • Become deeply knowledgeable about clients' businesses to offer customized solutions.
  • Collaborate with technical teams to tackle intricate client inquiries.
  • Deliver engaging presentations and product demos to key stakeholders when required.
  • Pledge comprehensive support, education, and assistance to clients regarding D-365 (F&O).


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