Digital Store Experience Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time
Job Title: Digital Store Experience Specialist

We are seeking a highly skilled Digital Store Experience Specialist to join our Global Retail Excellence team. As a key member of our team, you will be responsible for delivering end-to-end business processes to support new initiatives and driving store efficiency projects.

Key Responsibilities:
  • Develop and implement store efficiency projects, including optimizing queue management, rolling out Omni giftcards, and driving Product recognition initiatives.
  • Partner with commercial, Digital & Tech, and other business functions to identify business opportunities and needs by understanding current pain points and store needs.
  • Own the End-to-End Implementation plan for assigned projects, connecting relevant teams and ensuring clear objectives and KPIs are communicated and understood.
  • Nurture strong relationships with Clusters to encourage feedback, share best practices, and lessons learned to drive future improvements.
Requirements:
  • Commercial mindset, result-driven, and customer-centric approach.
  • Project management experience, strong communication skills, and ability to influence others.
  • Retail or sales background combined with a strong commercial awareness and business understanding.
  • Good technical understanding and ability to communicate between business and IT.
  • Proficiency with Microsoft Office tools and project management tools.
About Pandora:

Pandora is a leading jewelry company that designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. We are committed to creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement.

We are looking for a talented individual who is passionate about consumers and curious about the future of omni-channel retail. If you have a strong commercial mindset, excellent communication skills, and a customer-centric approach, we encourage you to apply for this exciting opportunity.



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