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Cloud Technical Solutions Expert

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Copenhagen, Copenhagen, Denmark Amazon Full time
Technical Account Manager, Telco Vertical, Telco Vertical

As a Technical Account Manager at Amazon Web Services (AWS), you will be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

The role requires experience in technical engineering, internal enterprise or external customer-facing environment as a technical lead, and two or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture.