Customer Service Ambassador
4 days ago
Toteme, a Swedish fashion house, is seeking a highly skilled Sales Advisor to join our Copenhagen store. As a Sales Advisor, you will serve as a brand ambassador, delivering exceptional customer service, building long-term relationships, and driving business growth.
Responsibilities- Deliver outstanding service to customers, exceeding their expectations.
- Create and maintain strong relationships with customers, understanding their needs and preferences.
- Work collaboratively with the team to achieve efficient workflows and sales targets.
- Represent Toteme as an ambassador, embodying the brand's values and mission.
- Contribute to merchandising and styling efforts, ensuring a cohesive and appealing store environment.
- Plan and execute daily store operations, ensuring seamless customer experiences.
- Analyze and work towards key performance indicators (KPIs) and business goals, driving continuous improvement.
- Prior experience in high-end service with a strong lifestyle brand is essential.
- Fluency in English and Danish is required.
- You are passionate about style, communication, and storytelling, with a keen sense of people and their needs.
- You are driven, results-oriented, and able to multitask, solving issues efficiently.
- You possess a structured approach, staying organized and agile in a fast-paced environment.
- You are social, outgoing, and curious, with a strong interest in people and their experiences.
- You have a flexible schedule, available to work evenings and weekends as needed.
This is a full-time position based at Toteme's Copenhagen store, offering a dynamic and creative work environment.
As a Sales Advisor, you will contribute to the company's development, working towards exciting projects and milestones. You will be part of a collaborative team, committed to making decisions that benefit people, animals, and the planet.
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