Customer Service Ambassador

4 days ago


Copenhagen, Copenhagen, Denmark Toteme Full time

Toteme, a Swedish fashion house, is seeking a highly skilled Sales Advisor to join our Copenhagen store. As a Sales Advisor, you will serve as a brand ambassador, delivering exceptional customer service, building long-term relationships, and driving business growth.

Responsibilities
  • Deliver outstanding service to customers, exceeding their expectations.
  • Create and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with the team to achieve efficient workflows and sales targets.
  • Represent Toteme as an ambassador, embodying the brand's values and mission.
  • Contribute to merchandising and styling efforts, ensuring a cohesive and appealing store environment.
  • Plan and execute daily store operations, ensuring seamless customer experiences.
  • Analyze and work towards key performance indicators (KPIs) and business goals, driving continuous improvement.
Your Profile
  • Prior experience in high-end service with a strong lifestyle brand is essential.
  • Fluency in English and Danish is required.
About You
  • You are passionate about style, communication, and storytelling, with a keen sense of people and their needs.
  • You are driven, results-oriented, and able to multitask, solving issues efficiently.
  • You possess a structured approach, staying organized and agile in a fast-paced environment.
  • You are social, outgoing, and curious, with a strong interest in people and their experiences.
  • You have a flexible schedule, available to work evenings and weekends as needed.

This is a full-time position based at Toteme's Copenhagen store, offering a dynamic and creative work environment.

As a Sales Advisor, you will contribute to the company's development, working towards exciting projects and milestones. You will be part of a collaborative team, committed to making decisions that benefit people, animals, and the planet.



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