Marketing Operations Director

3 days ago


Copenhagen, Copenhagen, Denmark VML MAP Full time

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. We are seeking an experienced Marketing Operations Director to drive activation layer stakeholder management and growth of our marketing operation activity.

We are looking for a highly commercially minded professional with 5+ years of experience in project management within CRM, digital marketing, or related fields. In this role, you will be responsible for leading and developing customer relationship management initiatives, focusing on enhancing client communication strategies, developing project scopes, plans, and budgets, producing high-quality presentations for internal and client meetings, actively seeking new opportunities that align with our company's growth strategies, and leading, recruiting, and cultivating a strong team.

The ideal candidate will possess extensive knowledge of CRM best practices, data-driven decision-making, and technical projects, as well as experience with strategic management and implementation of IT projects within CRM, web, and/or marketing automation. Proficiency in either Salesforce Marketing Cloud or Adobe Marketing Cloud is a plus. Strong people skills, a strategic mindset, and great communication skills in English are essential for success in this role.

As a member of our team, you will work closely with a network of project managers, developers, data scientists, and experienced designers from around the world. We value connection, belonging, and the power of differences in our global organization.



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