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Customer Service Specialist

2 months ago

Copenhagen, Copenhagen, Denmark JD Group Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at JD Group. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities:

  • Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
  • Assist customers in finding the products they need, providing expert advice and guidance to drive sales and increase customer satisfaction.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Contribute to visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
  • Perform administrative tasks, such as processing transactions and maintaining accurate records.

Requirements:

  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Excellent product knowledge and a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
  • A discount on JD Group products and services.