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Principal Enterprise Service Manager
2 months ago
We are seeking a highly experienced and skilled Principal Enterprise Service Manager to join our team at AWS EMEA SARL (Denmark Branch) - G83. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our largest and most committed customers.
Key Responsibilities- Develop and Execute Customer Strategies
Develop and execute comprehensive customer strategies to drive business growth, improve customer satisfaction, and increase revenue.
Provide Strategic GuidanceProvide strategic guidance to customers on cloud adoption, digital transformation, and modernization of existing IT assets.
Drive Customer SuccessDrive customer success by ensuring that customers receive a great experience when engaging with AWS ProServe, throughout the sales cycle to the delivery of high-quality engagements.
Accelerate Customer OutcomesAct as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes through AWS cloud.
Manage Commercial AgreementsManage commercial agreements and create Statements of Work (SOWs) with accountability of revenue targets for AWS customers.
Collaborate with Cross-Functional TeamsCollaborate with relevant product specialist and delivery experts across AWS to enable customers on AWS Cloud.
Requirements- Experience in Developing End-to-End Solutions
Experience in developing end-to-end solutions for the Manufacturing or Retail and Wholesale industry, including Supply Chain, Connected factory, and Sustainability.
SAFe, Agile, and/or DevOps Accreditation/ExperienceSAFe, Agile, and/or DevOps accreditation/experience is a plus.
Experience with Large-Scale Enterprise System IntegrationExperience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others.
Experience with Designing, Building, and Operating Global IT Organizations and InfrastructuresExperience with designing, building, and operating global IT organizations and infrastructures.
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