AWS Enterprise Service Manager

1 month ago

Copenhagen, Copenhagen, Denmark AWS EMEA SARL (Denmark Branch) - G83 Full time
About the Role

We are seeking a highly experienced Principal Enterprise Service Manager to join our team at AWS EMEA SARL (Denmark Branch) - G83. As a trusted advisor for our largest and most committed customers, you will be responsible for building strong relationships and executing a long-term strategy to drive revenue, adoption, and growth.

Key Responsibilities
  • Developing strong relationships with senior executives and enterprise teams to understand customer needs, desired outcomes, and key results.
  • Guiding customers along the journey of cloud adoption and digital transformation, including modernization and migration of existing IT assets.
  • Providing customers with a great experience when engaging with AWS ProServe, throughout the sales cycle to the delivery of high-quality engagements.
  • Acting as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes through AWS cloud.
  • Preparing and presenting commercial and/or strategic proposals to customer C-Suite and executives.
  • Managing commercial agreements and creating Statements of Work (SOWs) with accountability of revenue targets for AWS customers.
  • Working with relevant product specialists and delivery experts across AWS to enable customers on AWS Cloud.
About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • A diverse and inclusive team culture that values diverse experiences.
  • A flexible work environment that supports work-life harmony.
  • Ongoing events and learning experiences to inspire us to never stop embracing our uniqueness.
  • Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
Basic Qualifications
  • Multiple years of IT consulting and management experience, with demonstrable business and technology transformation experience in customer-facing roles.
  • Senior level executive engagement and advisory experience within the manufacturing, life science, and FSI industries.
  • Extensive experience managing large industry vertical accounts, IT and business consulting (relationship management, achieving growth targets/sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations, etc.).
  • Experience with contract and statement of work (SOW) development.
  • Strong analytical capabilities, relentlessly thinking big, championing innovative customer outcomes.
Preferred Qualifications
  • Experience in developing end-to-end solutions for the manufacturing or retail and wholesale industry: for example, in supply chain, connected factory, sustainability.
  • SAFe, Agile, and/or DevOps accreditation/experience a plus.
  • Experience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others.
  • Experience with designing, building, and operating global IT organizations and infrastructures.

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