Customer Success and Onboarding Specialist
3 weeks ago
About the Role
As a Customer Success Manager at Whistleblower Software, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.
Key Responsibilities
- Work closely with customers to solve problems, create value, and build loyalty.
- Help build and optimize our Customer Success function across products and customer tiers.
- Collaborate on projects across departments to improve the customer experience.
- Be a source of customer feedback and qualified product ideas.
- Help bring the voice of our customer into the heart of the business and make it relevant and actionable.
Requirements and Qualifications
- Preferably +2 years of experience in B2B SaaS or GRC, in a similar customer-facing position.
- Experience working with SaaS platforms.
- Strong communicator, collaborator, and problem solver.
- Connect effortlessly with clients and build lasting relationships.
- Professional with great business acumen and customer understanding.
- Structured, diligent, and dedicated.
- Professional fluency in English.
- Native fluency in French.
Our Culture and Values
- We are goal-oriented and hardworking.
- We are responsible and like accountability.
- We are connecting and like to build meaningful relationships.
- We are optimistic and like to laugh and have a positive atmosphere.
- We like to dream big and have clear visions for the future.
Recruitment Process
- Send application and upload relevant information.
- Completion of Talent test.
- 15 minutes online interview with our Talent Acquisition team.
- 30 minutes online interview with our hiring manager.
- 60 minutes in-person final interview with hiring manager and CRO/Head of Sales.
-
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAbout FormalizeFormalize is a rapidly expanding tech company founded in 2021 with offices in major European cities. Our team of over 100 people from 13 nationalities operates in multiple markets, making us one of the fastest-growing SaaS scale-ups.We started our journey within whistleblowing compliance, recognized by the award-winning Whistleblower Software...
-
Customer Success Advocate
4 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking an experienced Client Growth Specialist to join our team as a Customer Success Advocate. This is a unique opportunity to play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with customers to solve problems, create value, and build...
-
Customer Success Manager
3 weeks ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Your primary responsibility will be to work closely with our customers to...
-
Customer Success Manager
3 weeks ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeCustomer Success Manager RoleFormalize is expanding its team with a Customer Success Manager who will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base. As a key member of our Customer Success team, you will contribute significantly to continuously increasing customer adoption and advocacy.Work...
-
Customer Success Expert
3 weeks ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAbout the RoleWe are seeking a Customer Success Manager to join our team. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.ResponsibilitiesWork closely with our customers to solve problems, create value, and build loyaltyHelp build and optimize...
-
Customer Success Professional
3 weeks ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleAs a Customer Success Manager at Whistleblower Software, you will play a crucial role in securing a best-in-class onboarding and service experience for our growing customer base.Key responsibilities include working closely with customers to solve problems, create value, and build loyalty.Collaborate with our customer-facing teams to improve the...
-
Customer Success Lead
4 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout FormalizeFormalize is a rapidly growing tech company founded in 2021 with offices in major European cities. Our team consists of over 100 people from 13 nationalities operating in multiple markets.We started our journey within the whistleblowing compliance sector, recognized through the award-winning Whistleblower Software by Formalize. Our commitment...
-
Customer Success Professional
1 month ago
Århus, Århus Kommune, Denmark Plecto Full timeAbout the RoleWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Success Manager. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve their goals and objectives through the effective use of our Performance platform.Key Responsibilities:Onboard new customers and...
-
Customer Success Advocate
2 weeks ago
Århus, Århus Kommune, Denmark Plecto Full timeAbout the Role As a Customer Success Manager at Plecto, you will be responsible for ensuring the success of our customers by providing them with exceptional service and support. Your primary goal will be to understand our customers' needs and develop strategies to help them achieve their goals. You will work closely with our customers to understand their...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve problems, create value,...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.ResponsibilitiesWork closely with our customers to solve...
-
Customer Success Business Ambassador
4 days ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAre you ready to take on a challenging role as a Customer Success Business Ambassador at Formalize, a rapidly growing international SaaS company? In this position, you will play a crucial part in securing an exceptional onboarding and service experience for our expanding customer base.We offer a dynamic work environment with a high level of trust and...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.ResponsibilitiesWork closely with customers to solve problems, create value, and...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve problems, create value,...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.ResponsibilitiesWork closely with our customers to solve...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with customers to solve...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve...
-
Customer Success Manager
1 month ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Whistleblower Software. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve...