SCM Customer Service Expert
1 week ago
Manage the entire customer experience within the assigned scope in SCM, ensuring compliance with company procedures and customer agreements.
Oversee the end-to-end shipment process, adhering to relevant company procedures and agreements with customers.
Core Accountabilities:
- Own all customer issues and facilitate timely and effective resolution by engaging internal stakeholders.
- Collaborate with relevant teams to ensure seamless customer experience.
- Develop and maintain strong relationships with customers to drive loyalty and retention.
About Maersk:
Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking. We are an equal opportunities employer, welcoming applicants without regard to various characteristics.
We strive to create an accessible and supportive environment for all applicants and employees. If you require any accommodations during the application and hiring process, please contact us.
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