Director of Global Operations

1 month ago


Århus, Århus Kommune, Denmark BEUMER Group AS Full time
Lead Strategic Operations and Drive Customer Success

About the Role:

As the Director of Global Operations, you will be responsible for leading our Operations & Maintenance (O&M) Centre of Competence within Airports and Logistics. This role involves strategic leadership, stakeholder management, and risk management, as well as the opportunity to participate in new O&M sales activities.

Key Responsibilities:

  • Develop and implement a clear strategy for the O&M area, including the further development of our O&M offerings to support the company's strategy.
  • Ensure that on-site teams provide the agreed service to customers, ensuring customer satisfaction and BEUMER quality standards.
  • Lead new sales activities, collaborating closely with local Sales teams and new unit sales teams.
  • Develop and enhance the skills and capabilities of the team.
  • Proactively manage the future pipeline, O&M quotations, and contract renewals, supporting the achievement of forecasted order intake.
  • Facilitate knowledge sharing and continuous improvement within the O&M community globally.

Requirements:

  • Experience with operational management and a solid business and customer mindset.
  • Strong commercial and contractual understanding.
  • Ability to manage stakeholders and communicate clearly and concisely.
  • Adaptability, assertiveness, proactivity, and strategic thinking with excellent collaboration skills.
  • Customer Support attitude, solid customer O&M understanding, and ability to build long-term partnerships.
  • Excellent interpersonal skills, with the ability to build and maintain relationships internally and externally.
  • Preferably a Master's degree or MBA in engineering, operations management, or a related field.

What We Offer:

Flexible working hours, approximately 30-50 days of travel per year, and the opportunity to work with a global team.

How to Apply:

Apply online at beumergroup.com/career or contact Talent Acquisition Lead Søren Holm at +45 31 76 04 48.



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