Data Analyst Position in Customer Management

2 days ago


Copenhagen, Copenhagen, Denmark Nuuday Full time
Company Overview:
Nuuday is a leading digital service provider, delivering innovative services to most Danish households and businesses. Our team consists of six trusted brands with a shared purpose of making sense with technology.

About the Role:
This position plays a crucial part in our mission to optimize gross profit per user (GPPU) across all portfolios. As a Commercial Analyst, you will provide relevant data reports that enable insight on how to reduce churn, minimize down-migrations, and maximize up-migrations. Your key responsibilities include operating within channels and related processes, automating insights, and proactively monitoring performance.

Key Responsibilities:
  • You will analyze complex data to identify business opportunities and inform decision-making.
  • You will automate insights and reports used to identify pain points, track KPIs, and movements to improve data access.
  • You will own, manage, and improve forecasting and budgeting processes on relevant metrics like terminations, churn, and migrations.
  • You will assess implemented initiatives for continuous improvement and create best practice methods for evaluation.

About You:
To succeed in this role, you should have strong analytical skills, be able to structure and analyze large amounts of data using different tools, and possess great communication skills. Experience with building data models & reports and presenting insights in visualization tools is a plus.

What We Offer:
  • A work atmosphere characterized by openness and humor with committed colleagues.
  • A place that promotes a healthy work-life balance and supports employee well-being.
  • An opportunity to engage and develop together with a wider community of analysts.
  • An opportunity to be part of building a modern data and insights framework.
  • A commitment to fostering a diverse and inclusive workplace.


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