Platform Operations Manager

2 weeks ago


Århus, Århus Kommune, Denmark CrowdStrike Holdings, Inc. Full time

About CrowdStrike Holdings, Inc.

CrowdStrike Holdings, Inc. is a leader in cybersecurity, focused on protecting people, processes, and technologies driving modern organizations. Since 2011, our mission hasn't changed – we're here to stop breaches, redefining modern security with the world's most advanced AI-native platform.

The Global Serverless Platform team at CrowdStrike is responsible for building and operating the global- and region-level automation that manages industry-leading event data stores and search systems. This critical role drives the engineering team towards a zero-touch, highly refined self-service model.

Responsibilities
  1. Uphold Operational Excellence: Ensure the global- and region-level serverless platform systems operate with optimal efficiency, scalability, and cost-effectiveness.
  2. Secure and High-Quality Engineering: Champion secure, high-quality engineering practices and guide teams towards architectures balancing availability, scalability, and cost.
  3. Customer Focus: Demonstrate customer focus, driving engineering teams towards delivering exceptional results.
  4. Balance Constraints: Balance distributed system engineering, end-to-end system resilience, and hardware utilization constraints to drive the serverless platform mission forward.
  5. Talent Development: Play a key role in hiring, retention, mentorship, and growth of top-tier engineering teams.
  6. Cross-Functional Collaboration: Engage and collaborate with various teams to ensure the platform's success.
  7. Global Communication: Communicate effectively with teams across the globe and travel occasionally to meet with teams and peers.

Requirements and Qualifications:

  • Distributed Systems Expertise: 5+ years of experience architecting, designing, and developing distributed system platform software products/releases, preferably in a hyper-scale cloud environment.
  • Leadership Experience: 3+ years of experience managing teams of 6+ individual contributors and delivering multiple major milestones of products.
  • Scaling SaaS Offerings: Successful track record of scaling up large SaaS-type offerings (e.g., to >500k CPU cores).
  • Operational Excellence: Demonstrated operational excellence when operating services spanning many components across several geographical regions.
  • Solving Complex Scenarios: Capability to solve complex scenarios of integrating multiple systems and services operating 24/7.
  • Optimizing Large SaaS Platforms: Proven understanding of tools used to optimize large SaaS platforms subjected to multiple constraints.
  • Cultural Competence: Experience working with remote teams across geographies and cultures.
  • Communication Skills: Ability to communicate and articulate crisply at all levels from executive staff to individual contributors.

Bonus Points:

  • Scaling SaaS Offerings to 1M CPU Cores: Successful track record of scaling up large SaaS-type offerings to >1M CPU cores while increasing resilience and reducing unit costs.
  • Cloud Technology Expertise: Solid grounding in the technology of at least one cloud environment (AWS, Azure, GCP).
  • Hybrid Cloud Environments: Experience with hybrid cloud environments.
  • Cybersecurity and Intelligence: Exposure to/experience with cybersecurity and intelligence.
  • Machine Learning and Data Science: Machine learning and data science familiarity and hands-on experience.


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