Logistics Operations Manager
1 month ago
Join our dynamic team as a Logistic Operations Manager and lead the way in streamlining operations for world-class customer experiences. As a key member of our Logistics & Customer Care department, you will be responsible for our Logistic Operations team and Returns & Claims team.
Key Responsibilities:- Lead and manage the Logistic Operations team, including direct reports and team members in Returns & Claims.
- Set strategic direction and motivate the team to achieve quarterly performance goals.
- Collaborate closely with key stakeholders in Tech, Customer Care, Finance, and Purchasing to enhance communication and streamline operations.
- Build and maintain strong partnerships with external warehouse and delivery providers.
- Identify and implement improvements to key logistics processes for greater efficiency and performance.
- Strong understanding of Supply Chain with a particular focus on logistics processes.
- Results-oriented with excellent prioritisation skills to stay focused on the end goal.
- Naturally proactive, with a proven track record of delivering strong results through optimisations.
- A true team player who motivates and engages employees in a dynamic, fast-paced environment.
- An effective communicator, maintaining the right level of information between the team and key stakeholders.
- A dynamic and international environment with room for you to be you.
- Great opportunities for your own professional development and for you to make an impact.
- A flat, informal organisation with a high degree of independence and short decision-making processes.
- Attractive settings for the job, including flexible work hours, health care, lunch scheme, Friday breakfast, gym, and great social events.
We're committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, beliefs, and identities. If you require specific accommodations during the hiring process or within our workplace, please let us know so we can ensure your application process is as accessible as possible.
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