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Swapfiets Store and Field Support Role

3 weeks ago


Århus, Århus Kommune, Denmark hello AG Part time

Welcome to hello AG We're seeking a skilled and energetic individual to fill the role of Store & Field Service Assistant. In this position, you will have the opportunity to work closely with our members, provide excellent customer service, and contribute to the growth and success of our company.

Your primary responsibilities will include:

  • Managing inventory and ensuring our stores are well-stocked;
  • Providing exceptional service to our members, addressing their queries and resolving issues promptly;
  • Conducting bike checks and performing basic repairs and maintenance;
  • Developing strong relationships with our members and identifying opportunities to increase sales;
  • Staying up-to-date with product knowledge and features to effectively communicate with customers.

As a successful candidate, you'll possess

  • A passion for cycling and customer service;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Familiarity with basic bike mechanics and willingness to learn more;
  • Availability to work flexible hours, including evenings and weekends.