Senior Event Management Professional

6 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Conference Manager Full time

About the Role

We're looking for a skilled Danish/English speaking Customer Success Manager to join our growing team. As an expert in our platform, you'll be the go-to person for our customers, providing top-notch support and guidance to help them succeed with planning their events, conferences, and fairs.

Key Responsibilities:

  • Dive headfirst into the Danish market, building strong relationships and trust with our clients.
  • Show new clients the ins and outs of our platform, ensuring they're up to speed and ready to rock their events.
  • Keep your finger on the pulse of our clients' needs and feedback, feeding that information back to our team to improve our platform.
  • Monitor client usage and engagement, identifying opportunities to wow them with new features or services.
  • Be a champion for our clients within the company, advocating for their needs and ensuring they receive exceptional service.

The Ideal Candidate

We're seeking a natural relationship builder who makes people feel valued and heard. You should be fluent in Danish and English, possess excellent communication skills, and have:

  • Experience in a customer-facing role, preferably from a start-up or scale-up environment where you've had the chance to wear many hats and make a big impact.
  • Tech-savvy and motivated by becoming an expert in our system.
  • A service-minded and natural communicator with the ability to help customers navigate our platform in both Danish and English.
  • Motivated to join a fast-paced commercial team and eager to participate in post-sale activities.
  • Able to juggle multiple tasks without breaking a sweat, all while keeping a smile on your face.
  • A cultural champion and enjoy working with a talented team, contributing to a great work environment.

What We Offer

We provide a competitive salary of approximately $85,000 per year, plus benefits that include a comprehensive health insurance plan, 20 days of paid vacation, and access to professional development opportunities. Additionally, you'll have the chance to work with a cutting-edge SaaS platform and be part of a dynamic team that's revolutionizing the event management industry.

About Conference Manager

We're Conference Manager - a vibrant Danish SaaS startup dedicated to making events easier to organize and unforgettable experiences. With our innovative platform, we're market leading in Denmark and now expanding into Germany.


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