Customer Success Account Management and Strategic Partnership Professional

4 weeks ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

About Microsoft Danmark ApS


We are a leading technology company dedicated to empowering every person and organization on the planet to achieve more. At Microsoft, we strive to create a culture of inclusion where everyone can thrive at work and beyond.



Job Description:


This is an exciting opportunity for a Customer Success Account Management Intern to join our team in Lyngby, Denmark. As a trusted business advisor, you will be responsible for maintaining long-term relationships with customers who pay for our support services. You will use your technical expertise and problem-solving skills to create service delivery plans that ensure customers are successful with our products.



Responsibilities:



  • Manage customer executive relationships through regular business reviews, strategic escalations, and administration of customer contracts.
  • Develop and execute shared plans with customers to enable them to use their benefits effectively.
  • Provide direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.


Requirements:


To be successful in this role, you must have a passion for technology and customer obsession. You should display strong stakeholder and relationship management skills across senior leaders, partners, and customers. Excellent verbal and written communication, analytical, and presentation skills are also essential.



What We Offer:


As a member of our team, you will have the opportunity to work on real-world projects in collaboration with teams across the world. You will be empowered to build community, explore your passions, and achieve your goals. Our internship program is designed to provide you with a comprehensive learning experience, including training, mentorship, and networking opportunities.



Estimated Salary:


The estimated salary for this position is 45000-55000 DKK per month, depending on your qualifications and experience.



About the Location:


Lyngby, Denmark is a vibrant and dynamic city located just north of Copenhagen. Our office is easily accessible by public transportation, and we offer a range of amenities and benefits to our employees.



Microsoft is an Equal Opportunity Employer:


All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.



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