Commercial Customer Contract Professional

2 days ago


Århus, Århus Kommune, Denmark Vestas Full time
About the Job

As a key member of our Service & Operations organization, you will be responsible for ensuring exceptional customer experiences under service agreements. Our customers include prominent industry leaders like RWE, Shell, Total Energies, and SSE.

The Customer Management team aims to build and maintain strong customer relationships, driving customer-centricity to deliver value to both parties involved. You will become part of a collaborative team working on delivering services for offshore wind farms worldwide.

This role requires strategic thinking, excellent communication skills, and the ability to cultivate a collaborative atmosphere among team members. As a Customer Manager, you will serve as the primary point of contact for commercial, contractual, and operational issues.

Your responsibilities will include building trust-based customer relationships, providing quotations for T&M work, identifying additional sales opportunities, and managing defect warranty obligations.

We are looking for an individual with a Bachelor's or Master's degree in a commercial or technical field, along with at least 5 years of experience as a customer manager or similar role in a complex organization.



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