Business Support Specialist

5 days ago


Copenhagen, Copenhagen, Denmark LIXIL Full time

About the Role

GROHE, a world leader in sanitary solutions, seeks a skilled Global Logistics Coordinator to join its Nordic team. Located in Copenhagen, Denmark, the role involves supporting Order Management in Denmark and other Nordic countries.

The ideal candidate will possess relevant experience, technical understanding, and excellent communication skills in Danish and English. A good knowledge of Google Workspace is also required.

Key responsibilities include maintaining high support levels within the team, managing orders according to corporate guidelines, creating availability requests for customer escalations, handling credit notes, returns, and customer claims, and ensuring high customer satisfaction during and after contact with Order Management.

Requirements

  1. Relevant experience in a similar role or industry
  2. Technical understanding
  3. Fluent Danish and English language skills
  4. Good knowledge of Google Workspace

Benefits

This role offers a unique opportunity to work with a global brand, dedicated to bringing innovative products to the bathroom and kitchen markets.



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