Meeting Mastery Coordinator

2 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Conference Manager Full time

Conference Manager is a trailblazing Danish SaaS startup dedicated to transforming the event management landscape. Our innovative platform has established us as leaders in Denmark, and we're now set to conquer the German market.

We're looking for a seasoned Customer Success Manager to drive client success and satisfaction. Key responsibilities include:

  • Becoming a trusted advisor to clients in the Danish market, guiding them through the effective use of our platform.
  • Delivering tailored support, training, and guidance to ensure clients maximize the potential of our solution.
  • Cultivating strong relationships with clients, gathering feedback, and using insights to inform product enhancements.
  • Strategically monitoring client engagement, identifying opportunities to boost their experience, and collaborating closely with our sales team.
  • Providing dedicated advocacy for our clients within the organization, championing their needs and ensuring unparalleled satisfaction.

To succeed in this role, you'll require:

  • Outstanding communication skills, with native-level fluency in Danish and English.
  • Proven track record of delivering exceptional customer experiences in dynamic, customer-centric environments.
  • Technical aptitude and a genuine enthusiasm for mastering our platform.
  • An empathetic, service-driven approach, combined with robust interpersonal skills to connect with clients on a deep level.
  • Superior organizational skills, enabling you to manage competing priorities, maintain momentum, and consistently meet deadlines.
  • A zealous commitment to achieving outstanding results, delighting clients, and driving business growth.


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