Customer Success Manager – German-speaking Markets

2 days ago


Copenhagen, Copenhagen, Denmark Impero Full time
About the Role

The Customer Success Manager is responsible for maintaining and growing customer relationships in the DACH market. This involves building strong relationships with customers, understanding their needs, and providing guidance to ensure they achieve their desired outcomes.

This role requires a deep understanding of the Impero platform and its capabilities. The ideal candidate will have experience in customer success, relationship management, and/or support, with a proven track record of driving customer satisfaction and growth.

Key responsibilities include creating and managing a customer success program, providing support to customers, collaborating with cross-functional teams, and analyzing customer feedback to identify areas for improvement.

Requirements
  • 3+ years of experience in a customer success role, including at least one year in SaaS
  • Proven experience in customer support, relationship management, and/or success
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Experience in the compliance management industry is a plus
What We Offer

Impero offers a dynamic and supportive work environment, with opportunities for growth and development. We value teamwork, creativity, and a drive for success.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a self-starter with a passion for helping customers achieve their goals, please apply.



  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...


  • Copenhagen, Copenhagen, Denmark Recruitment Direct Full time

    Are you looking for a challenging and rewarding career opportunity in digital marketing? As a German Speaking Marketing Consultant, you will have the chance to make a real impact on the online marketing landscape in Germany and beyond.Your primary responsibility will be to identify and implement effective advertising solutions for our clients. This will...


  • Copenhagen, Copenhagen, Denmark Recruitment Direct Full time

    German Speaking Digital Marketing Consultant Barcelona, Spain Gross Basic Salary: €30,000 + bonuses up to €3,500 Purpose of the role As a Digital Marketing Consultant, your role is to identify and apply the appropriate advertising solutions through an active collaboration with German companies and Digital Marketing & Online Advertising Agency...


  • Copenhagen, Copenhagen, Denmark Board Company Full time

    Contribute to Our Success in GermanyWe are a dynamic company looking for a talented sales professional to join our team in Germany. As a Sales Professional for German Market Expansion, you will be responsible for driving the growth of our board training program, Board Certificate.Your Key ResponsibilitiesYou will work with our marketing team to develop...


  • Copenhagen, Copenhagen, Denmark Impero Full time

    About the job Are you a customer success professional with a focus on building relationships with customers? Would you like to join a fast-growing scale-up company with the vision of building trust and transparency between people, institutions, and companies? Who are we looking for? The Customer Success Manager at Impero is seen as the face of the...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Customer Success ManagerWe are looking for a Customer Success Manager to be the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team.The ideal candidate will have experience in operational services or support environment and experience engaging management stakeholders on technical, operational or...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    We're Conference Manager – a vibrant Danish SaaS startup that's all about making events easier to organize and unforgettable experiences. We're not just about making events easier; we're about making them professional and successful.As a Customer Success Manager, you will be responsible for:Building strong relationships with our clients in both Germany and...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About Conference ManagerWe are revolutionizing the way events are managed, and we're looking for a Customer Success Manager to join our team. You will be responsible for helping our customers succeed with planning their events, conferences, and fairs in the most professional and service-minded way possible.The ideal candidate is a natural relationship...


  • Copenhagen, Copenhagen, Denmark ScanCom International AS Full time

    Job DescriptionThe Customer Success Specialist will be responsible for developing and maintaining strong relationships with key customers, driving business growth, and achieving sales targets. This role requires a highly skilled individual with a deep understanding of B2B sales and marketing principles.Key ResponsibilitiesPlan and manage business...


  • Copenhagen, Copenhagen, Denmark Recruitment Direct Full time

    As a Results-Driven Sales Consultant, you will be responsible for delivering outstanding customer sales experience and consistently meeting assigned quotas.About the RoleThe successful candidate will have a native level of German and the ability to speak and write English fluently and idiomatically. They will also have +1 Years of experience in digital...


  • Copenhagen, Copenhagen, Denmark Monta ApS Full time

    Monta is looking for dynamic professionals, trailblazers who will be part of accelerating our reach in the SaaS realm and EV charging industry. Apply for this job We usually respond within two weeks Do you want to help the world EV better? We're looking for talented Senior Strategic Customer Success Manager to join our Customer Success team. Who are we? We...


  • Copenhagen, Copenhagen, Denmark Recruitment Direct Full time

    Recruitment Direct is seeking a talented German Language Online Advertising Expert to join our team in Barcelona.About the RoleIn this position, you will be responsible for providing strategic advice and help businesses and agencies get the best ROI on their clients' advertising investment by working closely with them in a consultative...


  • Copenhagen, Copenhagen, Denmark SalesHub IVS Full time

    About Our TeamWe're a fun and down-to-earth team that values curiosity and collaboration. As a Sales Development Representative, you'll be part of a talented group that works hard to deliver exceptional products. We're passionate about online user experience and committed to taking it to the next level.The Job DescriptionThis role involves working as a Sales...


  • Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    Who are we? We are Penneo, and we are on a mission to scale At Penneo, we want to build a world where you can trust the way businesses do business. Penneo combines digital signing and Know Your Customer (KYC) workflows into a single platform that streamlines critical business processes for anti-money-laundering regulated B2B companies. Founded in...


  • Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    We are seeking a highly skilled and motivated individual to join our team as a Business Development Manager. As a Business Development Manager, you will be responsible for driving business growth by identifying new opportunities, developing relationships with key decision-makers, and negotiating deals.The ideal candidate will have 2-5 years of work...


  • Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    At SAP Danmark, we enable our customers to bring out their best. Our company culture is focused on collaboration and a shared passion to help businesses run better.We are seeking an exceptional individual to join our team as a Customer Success Manager Lead. As a key member of our customer-facing team, you will be responsible for driving customer...


  • Copenhagen, Copenhagen, Denmark Monta ApS Full time

    Unlock the Future of EV ChargingWe are Monta ApS, a pioneering company at the forefront of the electric vehicle charging industry. As our Senior Strategic Customer Success Manager, you will play a pivotal role in driving business growth and customer satisfaction across the DACH region.Our team is passionate about revolutionizing the global EV charging...


  • Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full time

    Customer Success Manager We are looking for a strong team player who thrives in a fast-paced, innovative working environment and is passionate about customer happiness. We need someone who is excited about building great customer relationships, and who will have a meaningful impact on the growth of our business. In this role, you will: Own the commercial...

  • Customer Success Lead

    22 hours ago


    Copenhagen, Copenhagen, Denmark Impero Full time

    About the RoleThe Customer Success Manager at Impero is responsible for maintaining and growing customer relationships in the DACH market. This involves building trust and transparency between customers, institutions, and companies.Key responsibilities include guiding customers every step of the way toward true customer success, creating and managing a...