E-commerce Support Specialist
1 day ago
MakesYouLocal is seeking a skilled and customer-focused individual to join our team as an E-commerce Support Specialist. In this role, you will play a vital part in ensuring the success of our clients' e-commerce operations in the Finnish market.
As a key member of our team, you will be responsible for providing exceptional customer service to our clients' customers through various communication channels. Your primary tasks will include responding to customer inquiries via email, chat, and phone calls, while also resolving issues promptly and efficiently.
To excel in this position, you should possess excellent communication skills, both written and verbal, as well as a strong understanding of the Finnish market and culture. Experience in a relevant field such as e-commerce, customer service, or retail would be advantageous, but not essential. We are more interested in your ability to learn and adapt quickly.
The ideal candidate will be a team player with a positive attitude, able to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and are eager to learn and grow with our company, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service via email, chat, and phone calls
- Respond to customer inquiries and resolve issues promptly and efficiently
- Work collaboratively with the team to achieve common goals
Requirements:
- Excellent communication skills (written and verbal)
- Strong understanding of the Finnish market and culture
- Ability to learn and adapt quickly
We Offer:
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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