Senior Retail Operations Manager

15 hours ago


Copenhagen, Copenhagen, Denmark JD Sports Fashion Denmark ApS Full time
Job Title: Senior Retail Operations Manager

We are seeking an experienced Senior Retail Operations Manager to join our team in Copenhagen. As a key member of our management team, you will play a crucial role in driving sales growth, improving customer satisfaction, and maintaining store standards.

About the Role:

This is a fantastic opportunity for a motivated and results-driven individual to take on a challenging leadership position. You will be responsible for assisting the Store Manager in the day-to-day running of the store, taking ownership of various duties, and ensuring that the store's KPIs are achieved.

Key Responsibilities:
  • Assist with store recruitment, new starter inductions, and staff training.
  • Train and develop career plans with the store manager for internal employees and promote progression within the group.
  • Ensure and analyze the store's dashboard to achieve targets and KPIs and, where possible, exceed them.
  • Motivate and train the team to ensure that customers receive courteous, considerate, and responsible advice.
Requirements:
  • Retail Management experience.
  • Experience in leading and motivating a team.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word, and Excel.
What We Offer:
  • A competitive salary of approximately 65,000-70,000 DKK per year.
  • A discretionary bonus scheme.
  • Staff discount on JD Group and other brands within the organization.
  • Personal development opportunities to learn and grow at work.


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