Retail Development Director

1 month ago


Copenhagen, Copenhagen, Denmark Wolt Full time

Company Overview


We are Wolt, a leading food delivery platform that's expanding its services to retail shops, supermarkets, flowers, toys, and other exciting products.



About the Role


As a Senior Account Manager for Retail, you will be responsible for a portfolio of key retail partners. We're looking for someone who has a true passion for building strong relationships and improving key performance metrics to create results for Wolt, the retail partner, and ultimately the customers.



Your Focus


Your primary objective will be to make sure your partners thrive on our platform by spotting growth opportunities while providing the tools and support they need to grow. For that, you need to deliver exceptional service and provide sharp recommendations based on data and market trends.



Responsibilities



  1. Develop and foster partner relationships with your portfolio of key retail partners.
  2. Conduct Business Reviews with partners to review performance and develop forward-looking strategies.
  3. Determine the needs and wants of our partners, prioritize them by impact on the business, and work to co-create solutions.
  4. Strategically introduce and execute new Wolt product opportunities to strengthen partnerships and increase partner revenue streams (i.e., white-label delivery).
  5. Drive revenue growth of Wolt and retail partners in your portfolio by improving venue performance through a data-based approach.
  6. Drive and execute operational improvements with your partners to ensure that we are delivering the best experience for Wolt customers.
  7. Renegotiate terms and conditions with retail partners.
  8. Act as a key communicator between our operations, support, marketing, and retail partners.


Requirements and Qualifications


To succeed in this role, you will need:



  • A proven track record of building and maintaining strong relationships with key accounts.
  • Excellent communication and negotiation skills.
  • Ability to analyze data and drive business decisions.
  • Strong problem-solving skills and ability to think creatively.


Benefits


We offer a competitive salary of approximately $90,000 per year, depending on location and experience. This is a full-time position with excellent benefits, including health insurance, retirement plan, and paid time off.



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