Head of German Customer Operations

1 month ago


Århus, Århus Kommune, Denmark Danske Commodities AS Full time
About the Role

We are seeking an experienced and results-driven leader to join our German Customer Operations team as Head of Customer Operations. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction.

Key Responsibilities
  • Develop and execute business plans to achieve revenue growth and customer satisfaction targets
  • Lead and manage a high-performing team of customer operations professionals
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain relationships with key customers and stakeholders
  • Monitor and analyze key performance indicators to inform business decisions
Requirements
  • Proven track record of leadership and management experience in a customer-facing role
  • Strong business acumen and ability to develop and execute business plans
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluency in English and German
What We Offer

At Danske Commodities A/S, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and inclusive work environment.

How to Apply

If you are a motivated and results-driven leader with a passion for customer operations, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.



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