Strategic Customer Insights Director for Medical Solutions
7 days ago
About the Opportunity
We are seeking a seasoned Customer Insights Director to lead our Health & Medical Business Unit. In this role, you will be responsible for generating deep customer and segment insights, transforming them into actionable business opportunities.
Your Mission:
- Insight Generation: Collect, consolidate, and analyze customer and consumer data to generate valuable insights, ideas, and concepts.
- Market Research Expertise: Provide comprehensive market research knowledge and advice into assigned projects and to the organization.
- Research Methodology Leadership: Ensure the use of appropriate methodologies in market research studies.
- Market & Trend Analysis: Stay up-to-date with the latest customer, consumer, competitor, and segment trends within the organization.
- Cost Management: Maintain an overview of total market research costs and suggest improvements to optimize spending.
- Regular Research Planning: Coordinate and implement research plans to address gaps in customer and consumer insights.
- Knowledge Transfer: Facilitate the transfer of market, customer, and consumer knowledge within the organization.
- Agency Partnerships: Select and build partnerships with top-tier agencies.
- Strategic Participation: Actively engage in customer-related decision-making processes for the Wound Care, Compression, and Orthopedics categories.
About You
To succeed in this role, you will need:
- Minimum 10 years of experience in global marketing with a focus on strategy and insights.
- University degree in Marketing, Statistics, Business Administration, or a related field.
- Extensive industry knowledge in personal or healthcare sectors.
- Exceptional communication and interpersonal skills.
- Proficiency in various research methodologies, statistical packages, and data sources.
- Strong analytical and problem-solving abilities coupled with innate curiosity and healthy skepticism.
- Proven track record of achieving measurable results in a global or diverse business environment.
- Ability to collaborate effectively with diverse teams and stakeholders.
- Leadership skills to lead cross-functional teams.
Estimated Salary: DKK 1,200,000 - DKK 1,500,000 per annum (dependent on experience), including benefits such as health insurance, pension scheme, and annual bonuses.
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