Digital Customer Engagement Specialist

2 days ago


Copenhagen, Copenhagen, Denmark Mouseflow Full time
About the Job

Mouseflow is seeking a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.

The successful candidate will have a strong background in customer success, digital engagement, or a related field, with excellent analytical and communication skills. You will be responsible for developing and executing customer engagement strategies, building relationships with key customers, and collaborating with product teams to improve the customer experience.

  • Develop and execute customer engagement strategies to drive adoption and retention
  • Build and maintain relationships with key customers to understand their needs and goals
  • Collaborate with product teams to identify areas for improvement and develop solutions to enhance the customer experience
  • Stay up-to-date with industry trends and best practices in customer success and digital engagement


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