Digital Experience Account Manager

1 month ago


Copenhagen, Copenhagen, Denmark Adobe Systems Danmark ApS Full time

About the Role:

We're seeking a talented Account Manager to join our Digital Experience team in Copenhagen, Denmark. As a key member of our sales team, you'll be responsible for leading customer relationships, developing account strategies, and driving business growth.



Key Responsibilities:




  • Account Management: Lead the customer relationship across all solution segments.
  • Account Strategy: Develop account strategies, partner internally and externally to define technical vision and roadmap.
  • Business Development: Develop business cases to deliver One Adobe story, focusing on business vision that supports a customer's long-term strategy and use cases.
  • Upsell and Renewal: Responsible for overall account health, ensuring renewal risks are identified and addressed, as well as expansion opportunities are identified.
  • Cross-Sell: Partner with Marketing to find opportunities to expand and sell new solutions, overseeing the full sales opportunity lifecycle.


Requirements:




  • Strong communication and relationship-building skills to become a trusted client advisor.
  • Ability to position and communicate the value of Adobe products across solution segments.
  • Find opportunities for expansion or implementation of broader Adobe solution portfolio.
  • Strong project management skills to coordinate dedicated, pooled, and solution-specific resources.
  • Use client health data to identify adoption issues and proactively make recommendations.
  • Fluency in both Swedish and English is a must.


About Adobe:

At Adobe, you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our outstanding Check-In approach, where ongoing feedback flows freely.




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