Commercial Support
3 days ago
KK Wind Solutions is a global leader in the renewable energy industry. We are currently seeking a Commercial Support & Excellence Manager to join our team.
The successful candidate will be responsible for managing day-to-day tasks, improving sales processes, and ensuring data accuracy to support the sales and operations teams. They will also oversee timely processing of customer inquiries, quotations, proposals, and invoice clarifications.
The ideal candidate will have a strong background in commercial support, business intelligence, or business process management. They will possess excellent leadership skills, with a focus on people development and operational improvement.
The key responsibilities of this role include:
- Leading a cross-functional team in commercial support, business intelligence, and business process management.
- Supporting and coaching team members in handling customer inquiries, quotations, and sales data updates in CRM and ERP systems.
- Providing hands-on training to ensure team success.
The successful candidate will also be responsible for developing and maintaining sales dashboards and reports to track key KPIs. They will identify trends to improve efficiency and operations, and oversee CRM system usage, ensuring data integrity and alignment with team objectives.
We are looking for a highly skilled and experienced individual who can drive operational excellence and lead our team to success. If you have a passion for people leadership and process optimization, we would love to hear from you.
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Senior Manager, Commercial Support
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Process Optimization Specialist
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