Digital Identity Support Specialist

1 week ago


Ballerup, Ballerup Kommune, Denmark Nets AS Full time

At Nets A/S, we're at the forefront of creating secure identity solutions and innovative services leveraging modern technology. Our state-of-the-art solutions empower both private and public sectors to deliver fast, secure, and compliant digital services.

We're looking for a customer-oriented, service-minded professional with strong communication skills to join our 2nd level application support team for the eID (electronic identification) solution MitID.

MitID is critical infrastructure in Denmark developed in collaboration between the Danish state and financial institutions to have a single solution working across public and private sector.

In your daily work, you will engage with customers as well as highly skilled colleagues like developers, testers, and architects working in the MitID project.

You will be joining a team where we deeply value open communication, collaboration, and mutual respect.

Key Responsibilities
  • Deliver expert application support for microservices-based applications
  • Collaborate with end-user support and development teams to ensure timely technical and business case resolutions
  • Exercise comprehensive end-to-end ownership for assigned cases
  • Troubleshoot and analyze existing cases to uncover trends and patterns
  • Ensure strict compliance with internal team obligations and contractual commitments
  • Manage the backlog and enhance the knowledge base through detailed documentation

We estimate the salary for this role to be around €50,000 - €60,000 per year, depending on experience and qualifications.



  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our 2nd level application support team for the eID solution MitID. As a critical component of Denmark's digital infrastructure, MitID requires exceptional technical expertise and customer-oriented support.MitID is a microservices-based application serving over 5.2 million users in...


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    Company OverviewNets A/S is a leading provider of digital identity solutions, empowering private and public sectors to deliver fast, secure, and compliant digital services. Our eID Solutions business is at the forefront of creating innovative identity solutions leveraging modern technology.


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    Application Support Specialist Role OverviewThe eID Solutions business, a part of the Nets Nexi Group, is at the forefront of creating secure identity solutions and innovative services leveraging modern technology. Our state-of-the-art solutions empower private and public sectors to deliver fast, secure, and compliant digital services. We are the trusted...


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    Company OverviewNets A/S is a leading provider of secure identity solutions and innovative services, leveraging modern technology to empower the private and public sectors with fast, secure, and compliant digital services. Our state-of-the-art solutions are trusted by governments and businesses, transforming the way people identify.About the RoleWe are...


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    We Are Hiring a Customer-Oriented Application Support SpecialistThe eID Solutions business, comprising over 200 colleagues, is at the forefront of creating secure identity solutions and new innovative services of tomorrow. We are the trusted supplier of the Danish national ID infrastructures MitID and NemLog-in. We empower both private and public sectors to...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk Full time

    We are seeking a highly skilled Digital Transformation Specialist to join our team at Novo Nordisk. As a key member of our Business Support & Program Office, you will play a critical role in driving digital transformation initiatives across the organization.The ideal candidate will have a strong background in IT and experience working with Agile...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    Job Title: Communications Specialist for Digital Workplace AdoptionJob Summary:We are seeking a highly skilled Communications Specialist to join our Digital Workplace Department. The successful candidate will be responsible for creating and implementing communication and adoption campaigns to drive digital transformation across the organization.Key...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    About Novo Nordisk A/SAt Novo Nordisk, we're a leading pharmaceutical company that's passionate about making a difference in people's lives. With a global presence and a commitment to innovation, we're always looking for talented individuals to join our team.Job OverviewWe're seeking an experienced IT Project Manager to lead our identity services team. As a...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    About the RoleAre you a highly motivated individual with a passion for creating digital solutions that drive innovation in the pharmaceutical industry? We are seeking an experienced Digital Research Solutions Specialist to join our Scientific Application Enablement department at Novo Nordisk A/S.Job DescriptionThe successful candidate will support R&ED...


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    About the RoleWe are seeking a highly skilled Digital Onboarding Specialist to join our team at Nets A/S. As a Digital Onboarding Specialist, you will be responsible for helping the Head of Customer Enablement manage our clients in our specialist vertical industries.Key ResponsibilitiesMapping and enhancing existing or creating new end-to-end onboarding...


  • Ballerup, Ballerup Kommune, Denmark GN Group Full time

    About the RoleWe are seeking a highly skilled Digital IC Verification Specialist to join our team at GN Group. As a Digital IC Verification Specialist, you will be responsible for verifying the best-in-class DSP/processors and low power wireless ICs.Main ResponsibilitiesDevelop and implement verification plans for digital designsDesign and develop UVM test...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk Full time

    We are seeking an innovative Digital Automation Specialist to join our Life Sciences Lab of the Future team at Novo Nordisk.This exciting role will involve designing and implementing cutting-edge automation solutions for laboratory processes and workflows, integrating IoT technologies to streamline and optimize laboratory operations.As a key member of our...


  • Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Customer Support RoleWe're seeking a skilled Technical Support Specialist to join our Product Support Team. As a key member of our team, you'll deliver exceptional customer experiences through technical support via phone, email, and chat. Your primary responsibilities will include:Providing Tier 2 technical support and solutions to customers.Educating...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    About the Role We are seeking a skilled Product Owner to lead our Core Identity Services team. This role involves driving the strategy of our core identity products, planning insourcing activities, and collaborating with Agile teams for smooth delivery.Key Responsibilities As a Product Owner, you will be responsible for driving the vision, mission, strategy,...


  • Ballerup, Ballerup Kommune, Denmark Siemens AS Full time

    JobbeskrivelseVi søger en erfaren Automation and Digital Service Specialist til at hjælpe os med at skabe en bedre fremtid gennem den digitale transformation.Om stillingenTil vores Customer Service afdeling søger vi en Automation and Digital Service Specialist til simulering og implementering af digitalisering i industrielle miljøer til kunder på...


  • Ballerup, Ballerup Kommune, Denmark Nets AS Full time

    About the Opportunity:Nets A/S, a leading provider of secure identity solutions and digital services, seeks a skilled Digital Infrastructure Architect to join its team.The successful candidate will be responsible for designing and implementing scalable and secure digital infrastructure solutions that meet the evolving needs of the company's customers.About...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    Job OverviewNovo Nordisk A/S is a leading healthcare company, and we are seeking an experienced professional to join our Digital Workplace Department as a Communications Specialist for Digital Workplace Adoption.Key Responsibilities:Create compelling communication and branding about digital tools and services, highlighting their benefits and best...


  • Ballerup, Ballerup Kommune, Denmark Novo Nordisk AS Full time

    At Novo Nordisk A/S, we are seeking a highly skilled Digital Transformation Specialist to join our team in Denmark.We offer an estimated salary of approximately €80,000 - €110,000 per year, depending on experience and qualifications.About the RoleThe successful candidate will be responsible for leading the development and delivery of iOS and Power Apps...


  • Ballerup, Ballerup Kommune, Denmark Revvity Full time

    Key ResponsibilitiesAs a Customer Support Specialist at Revvity, you will positively impact the company's diagnostics sales by carrying out duties in a professional manner. Maintain high standards at all times by demonstrating the added value of customer support and acting as an ambassador for the Company.Key objectives include performing field service as...


  • Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time

    Job DescriptionAs a Digital Marketing Strategist, you will be responsible for driving strong ROAS and business KPIs through Amazon Advertising campaigns across various EMEA markets for Jabra. Your primary goal will be to execute and optimize campaigns on digital media platforms, primarily Amazon Sponsored Ads and DSP.About the RoleThe Paid Media &...