Onboarding Experience Specialist

2 days ago


Århus, Århus Kommune, Denmark Whistleblower Software Full time

As part of our fast-growing international SaaS company, we offer a high level of trust and autonomy.

We are looking for a Customer Success Manager who will be responsible for building and optimizing our Customer Success function.

The ideal candidate will have the ability to work closely with our customers to solve problems, create value, and build loyalty.

Responsibilities

  • Work closely with our customers to solve problems, create value, and build loyalty
  • Help build and optimize our Customer Success function across products and customer tiers
  • Collaborate on projects across departments to improve the customer experience
  • Be a source of customer feedback and qualified product ideas

About Our Culture

  • We are all very goal-oriented and hardworking
  • We are responsible, and we like accountability
  • We are connecting, and we like to build meaningful relationships
  • We are optimistic and like to laugh and have a positive atmosphere


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