Customer Experience Specialist
7 days ago
- Coordinate Repairs: Work with customers and technicians to schedule and complete repairs according to warranty guidelines and specifications.
- Customer Communication: Provide timely updates on service status, scheduling, payments, and answer questions through various channels.
- Scheduling and Routing: Coordinate hour block windows to ensure maximum throughput and efficient routing of mobile service technicians.
- Relevant Experience: Proven track record in customer-facing roles, preferably in technical or automotive environments.
- Strong Technical Knowledge: Understanding of parts process, warranty, and ability to communicate complex information effectively.
- Effective Communication: Strong verbal and written communication skills, with ability to handle multiple priorities and meet deadlines.
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Customer Experience Specialist
3 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeAre you ready to create an exceptional customer experience in a leading Nordic energy business – and work for a company where customer centricity is key? Energi Danmark is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers. We are committed to innovation and excellence,...
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Customer Experience Innovation Specialist
6 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeTransforming the Customer ExperienceEnergi Danmark A/S is a leading Nordic energy trading company, driven by deep market expertise and advanced data analytics. We bridge and service renewable energy producers and large B2B consumers, ensuring efficient and sustainable energy solutions.The Customer Experience Specialist role plays a pivotal part in designing...
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Strategic Customer Experience Manager
6 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeEnhancing the Customer JourneyEnergi Danmark A/S operates at the forefront of the Nordic energy trading market, leveraging deep market expertise and advanced data analytics to drive business forward. We deliver exceptional value to our clients and stakeholders through innovative and customer-centric solutions.The Customer Experience Specialist will be...
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Customer Experience Manager
1 day ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAt Whistleblower Software, we are on an expansive journey with strong market traction across Europe. As our new Customer Success Manager, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.We are looking for a highly motivated individual who can help us build and optimize our Customer...
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Customer Experience Lead
11 hours ago
Århus, Århus Kommune, Denmark The HubDanske Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will play a critical role in ensuring our customers receive the best possible experience and achieve their desired outcomes.The successful candidate will have a proven track record of success in customer-facing...
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Customer Experience Manager
5 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our fast-growing team. This individual will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base, contributing significantly to continuously increasing customer adoption and advocacy.
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Customer Journey Excellence Specialist
6 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timePromoting Customer CentricityEnergi Danmark A/S is committed to fostering a culture of customer centricity, where every interaction adds value and contributes to exceptional customer experiences. As a leading Nordic energy trading company, we strive to stay ahead of the curve, leveraging deep market expertise and advanced data analytics to drive business...
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Customs Specialist
14 hours ago
Århus, Århus Kommune, Denmark Damstahl AS Full timeCustoms Specialist & Import Overseas Assistant Er du en erfaren specialist med en stærk baggrund inden for told og import? Vi søger en Customs Specialist, der vil være ansvarlig for håndtering af importfortoldninger og effektiv styring af vores toldoplag. I denne rolle vil du også have ansvaret for oversøisk import og sikre, at vores logistik fungerer...
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Global Customer Experience Lead
1 day ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeJob OverviewWhistleblower Software is a tech company founded in 2021 with offices across Europe. We specialize in providing compliance solutions to businesses, adapting to regulatory changes and ensuring companies remain compliant and confident in their operations. Our platform helps companies navigate the ever-changing landscape of compliance, allowing them...
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Customer Experience Innovator
5 days ago
Århus, Århus Kommune, Denmark Tdc Full timeRequirementsTo succeed in this role, you will need to have a strong understanding of collaboration solutions and a passion for delivering customer value.You will also need to have:Bachelor's degree in Business, Engineering, Computer Science, or a related field3+ years of experience in product management or related roles in a technology-focused...
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Experience Innovation Manager
2 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeAbout the RoleWe are seeking a highly experienced Customer Experience Specialist to join our Commercial Excellence team. As a key member of this team, you will play a pivotal role in designing and implementing strategies that enhance the customer journey and experience, ensuring that our customers receive the highest level of service.Your goal is to create...
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Proactive Customer Experience Manager
6 hours ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeCompany Overview: Formalize is a tech company founded in 2021 with offices in multiple European locations. We are a team of over 100 people from 13 nationalities operating in various markets and are one of the fastest-growing SaaS scale-ups.We help businesses navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to...
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Experience Design and Delivery Lead
6 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeCrafting Exceptional ExperiencesInnovative and customer-centric, Energi Danmark A/S strives to accelerate the energy transition by bridging and servicing renewable energy producers and large B2B consumers. We aim to create positive experiences that drive customer loyalty and operational efficiency, setting us apart as leaders in the energy sector.The...
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Onboarding Experience Specialist
6 days ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAs part of our fast-growing international SaaS company, we offer a high level of trust and autonomy.We are looking for a Customer Success Manager who will be responsible for building and optimizing our Customer Success function.The ideal candidate will have the ability to work closely with our customers to solve problems, create value, and build...
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Århus, Århus Kommune, Denmark CYBEX GMBH Full timeSpecialist Customer Relations Scandinavia (m/f/d) Aarhus, DK CYBEX is a company that puts tomorrow's people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats,...
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Senior Customer Onboarding Specialist
1 day ago
Århus, Århus Kommune, Denmark Whistleblower Software Full timeAbout Our CompanyWe are a technology company that specializes in providing compliance solutions to businesses. Founded in 2021, we have offices across Europe and a team of international experts who work together to create innovative software solutions. Our platform helps companies navigate the ever-changing landscape of compliance, allowing them to stay...
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Customer Service Expert
1 day ago
Århus, Århus Kommune, Denmark CYBEX GMBH Full timeJob DescriptionCYBEX is a forward-thinking company that prioritizes innovation and customer satisfaction. As a Specialist Customer Relations Scandinavia, you will be responsible for ensuring seamless communication with customers, key accounts, and distribution partners.About the RoleKey responsibilities include:• Order processing via phone, email, or EDI...
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Customer Solution Architect Leader
5 days ago
Århus, Århus Kommune, Denmark PARETO SECURITIES AS Full timeJob DescriptionWe are seeking an experienced Customer Solutions Architect to join our Architecture Services department. The ideal candidate will have a deep understanding of IT infrastructure and cloud technologies, as well as strong technical and soft skills.Key Responsibilities:Technical Expertise: Ensure that all contractual obligations are met by...
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Experience Architect
2 days ago
Århus, Århus Kommune, Denmark IMPACT AS Full timeCompany OverviewIMPACT A/S has been pioneering advanced commerce solutions in the Nordics for over 20 years. We've grown from a local startup to a European powerhouse with offices across the globe. At the heart of our company culture lies a commitment to empowering people and businesses to drive positive change and quality experiences.Your RoleYou'll be...
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Customer Experience Strategist
2 days ago
Århus, Århus Kommune, Denmark Energi Danmark AS Full timeCompany OverviewEnergi Danmark A/S is a leading Nordic energy trading company, driven by deep market expertise and advanced data analytics. We accelerate the energy transition by bridging and servicing renewable energy producers and large B2B consumers, ensuring efficient and sustainable energy solutions.