Vessel Performance Expert

1 week ago


Copenhagen, Copenhagen, Denmark coachsolutions Full time
About Us

We are Coach Solutions, a software company that creates solutions for the shipping industry. Our mission is to optimize vessel performance and voyage planning to maximize profit and minimize CO2 emissions.

We have a diverse team with expertise stemming from multiple facets in the shipping industry, including sailors, meteorologists, naval architects, and engineers.

About the Job

We are seeking a skilled Customer Success Professional to join our Customer Success team. As a key contact for our customer accounts, you will be responsible for writing the blueprint of success for each individual account.

Your day-to-day work will involve:

  • Total ownership of the Onboarding and ongoing relationship building with our customers.
  • Use data to provide consultation on vessel performance.
  • Ongoing customer care relationship building.
  • Gather feedback from our clients to share organization-wide.
What We Offer

We offer a flexible work environment, a social workplace with a relaxed atmosphere, and an opportunity for self-development both personally and professionally.

We participate in conferences, courses, and offer to buy books and material for learning. We also plan internal development days with a focus on knowledge sharing and expanding our skillset.



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