Customer Success Manager

3 weeks ago

Århus, Århus Kommune, Denmark The HubDanske Bank Full time

Er du interesseret i at spille en central rolle i en hurtigt voksende SaaS-virksomhed, hvor du kan bruge dine færdigheder til at sikre, at kunderne får mest muligt ud af vores produkter? Hos prduct.com søger vi en dygtig Customer Success Manager til at styrke vores team i Aarhus C.

Om prduct.com

Prduct.com er en innovativ virksomhed, der arbejder på at skabe positive forandringer for virksomheder og hele industrier. Vores digitale platform hjælper virksomheder globalt med at opnå større gennemsigtighed og sikkerhed i deres arbejde med produktdata, leverandørdata og risikohåndtering.

Dine opgaver som Customer Success Manager

Som Customer Success Manager hos os vil du få en central rolle i at sikre, at kunderne får mest muligt ud af vores produkter. Dine opgaver vil inkludere:

  • Opbygning og vedligeholdelse af stærke relationer med kunder
  • Identificering af kundernes behov og arbejde proaktivt for at sikre, at vores løsninger opfylder disse
  • Rådgivning og support til kunder i brugen af vores platform
  • Samarbejde med vores udviklingsteam for at sikre, at kundernes feedback og ønsker bliver implementeret i fremtidige opdateringer
Dine kvalifikationer

Vi leder efter en kandidat, der:

  • Har erfaring med kundeservice og relationsopbygning
  • Besidder stærke kommunikative og problemløsende færdigheder
  • Har en teknisk forståelse og er motiveret for at sætte sig ind i komplekse digitale løsninger
Hvad vi tilbyder

Hos prduct.com tilbyder vi:

  • En unik mulighed for at gøre en reel forskel for miljøet og samfundet gennem dit arbejde
  • En kreativ og inspirerende arbejdsplads med stor frihed til at præge udviklingen
  • Muligheder for faglig og personlig udvikling gennem kurser og workshops

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