Customer Success and Growth Manager

1 month ago


Århus, Århus Kommune, Denmark The HubDanske Bank Full time

Secure a Best-in-Class Customer Experience

We are seeking an experienced Customer Success and Growth Manager to join our rapidly expanding team in Europe. As a key member of our customer-facing department, you will play a vital role in delivering exceptional onboarding and service experiences for our growing customer base.

About the Role

  • Work closely with our customers to identify needs, create value, and build lasting relationships
  • Help develop and optimize our Customer Success function across products and customer tiers
  • Collaborate with cross-functional teams to improve the overall customer experience

Requirements and Qualifications

  • Minimum 2 years of experience in B2B SaaS or GRC, preferably in a similar customer-facing position
  • Experience working with SaaS platforms and strong technical skills
  • Excellent communication, collaboration, and problem-solving skills
  • Ability to connect with clients, build trust, and foster long-term relationships

Benefits and Culture

We offer a dynamic work environment, competitive salary (€60,000 - €80,000 per year), and opportunities for growth and professional development. Our team is passionate about making a positive impact and strives to maintain a high level of professionalism and accountability.

About Us

Formalize is a fast-growing international SaaS company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. We are committed to helping businesses navigate compliance challenges and stay ahead in the ever-changing regulatory landscape.

Recruitment Process

  • Send application and upload relevant information
  • Completion of Talent test
  • Online interviews with our Talent Acquisition team and hiring manager

Join Our Team



  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    Customer Success Manager Job OpportunityAre you an experienced professional looking to contribute to a fast-growing SaaS company in a dynamic Customer Success role? We are seeking a skilled Customer Success Manager to play a vital part in delivering exceptional customer experiences and driving business growth.About the RoleAs a Customer Success Manager at...


  • Århus, Århus Kommune, Denmark Playable ApS Full time

    We are seeking a seasoned Senior Customer Success Manager to join our team at Playable ApS, a leading provider of innovative SaaS solutions. This is an exceptional opportunity to leverage your expertise in customer engagement and relationship-building to drive business growth and success.Job DescriptionThe Senior Customer Success Manager will be responsible...


  • Århus, Århus Kommune, Denmark Plecto Full time

    We are seeking a highly motivated Customer Success Professional to join our team at Plecto. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.About the Role:The ideal candidate will have a proven track record of success in customer-facing roles, with a strong...

  • Customer Success Lead

    1 month ago


    Århus, Århus Kommune, Denmark Whistleblower Software Full time

    About FormalizeFormalize is a rapidly growing tech company founded in 2021 with offices in major European cities. Our team consists of over 100 people from 13 nationalities operating in multiple markets.We started our journey within the whistleblowing compliance sector, recognized through the award-winning Whistleblower Software by Formalize. Our commitment...


  • Århus, Århus Kommune, Denmark Whistleblower Software Full time

    About the RoleWe are seeking an experienced Client Growth Specialist to join our team as a Customer Success Advocate. This is a unique opportunity to play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with customers to solve problems, create value, and build...


  • Århus, Århus Kommune, Denmark Cambio Group Full time

    Cambio Group is a leading supplier in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Nordic health and social care. Our team is growing continuously and now...


  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    Er du interesseret i at spille en central rolle i en hurtigt voksende SaaS-virksomhed, hvor du kan bruge dine færdigheder til at sikre, at kunderne får mest muligt ud af vores produkter? Hos prduct.com søger vi en dygtig Customer Success Manager til at styrke vores team i Aarhus C.Om prduct.comPrduct.com er en innovativ virksomhed, der arbejder på at...


  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    We are seeking an experienced Customer Experience Manager to join our team in Europe. This role will play a vital part in ensuring the best-in-class onboarding and service experience for our growing customer base.As a Customer Experience Manager, you will work closely with customers to solve problems, create value, and build loyalty. You will also...

  • Customer Success Lead

    1 month ago


    Århus, Århus Kommune, Denmark RAPTOR SERVICES AS Full time

    JobbeskrivelseRaptor Services A/S søger en erfaren Kundesucces Manager, der kan styrer og pleje vores kunderelationer til at fremme adoption og fastholdelse af vores produkter.Der er tale om en spændende stilling, hvor du vil arbejde tæt sammen med vores salgs- og produktteams for at sikre, at kunderne får en god start og fortsat support.Med din...


  • Århus, Århus Kommune, Denmark Whistleblower Software Full time

    At Whistleblower Software, we are embarking on an expansive journey with strong market traction across Europe. As our new Customer Success Manager, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.We offer a competitive salary of $80,000 per year, plus a benefits package that includes...


  • Århus, Århus Kommune, Denmark Whistleblower Software Full time

    Unlock your career in a fast-growing SaaS company that's shaping the future of compliance.We're Formalize, a tech pioneer founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Our innovative Whistleblower Software has won industry recognition, and we're expanding our expertise to data compliance, risk, and privacy.As our new Customer Success...


  • Århus, Århus Kommune, Denmark Whistleblower Software Full time

    Looking for a dynamic and motivated individual to join our team as a Customer Growth Representative. This role is perfect for someone who thrives in a fast-paced environment and is passionate about driving revenue growth.About the Job:We are seeking a highly skilled and results-driven sales professional to support our revenue growth objectives. As a Customer...


  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    Secure a Best-in-Class Customer ExperienceWe are seeking an experienced Customer Success Business Partner to join our fast-growing international SaaS company. As a key member of our team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.The ideal candidate will have +2 years of experience...


  • Århus, Århus Kommune, Denmark Playable ApS Full time

    About the RoleWe are seeking a seasoned Strategic Customer Advocate to join our team at Playable ApS. As a key member of our customer success department, you will be responsible for developing and fostering relationships with a portfolio of new and existing customers, both pre and post-sales.Key Responsibilities:Customer Success Management: Ensure high net...


  • Århus, Århus Kommune, Denmark Whistleblower Software Full time

    Company OverviewWe are Formalize, a fast-growing international SaaS company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Our platform helps companies navigate and stay ahead in the ever-changing landscape of compliance.Our journey started within whistleblowing compliance and has been recognized through awards and strong...

  • Marine Sales Manager

    4 weeks ago


    Århus, Århus Kommune, Denmark Johnson Controls, Inc. Full time

    We are seeking an experienced Marine Sales Manager to drive global growth in the HVAC, Refrigeration, and Fire Protection solutions market. As a key member of our team, you will be responsible for finding new customers within the Marine sector and executing your Go-To-Market strategy to deliver targeted growth.Key ResponsibilitiesDevelop and execute sales...


  • Århus, Århus Kommune, Denmark Playable ApS Full time

    We are seeking an experienced Customer Success Manager to join our team at Playable ApS. As a Senior Customer Success Manager, you will be responsible for developing and fostering relationships with a portfolio of new and existing customers, ensuring their success and satisfaction with the Playable platform.This role involves working closely with...


  • Århus, Århus Kommune, Denmark The HubDanske Bank Full time

    Are you ready to take on a challenging role as a Customer Success Business Ambassador at Formalize, a rapidly growing international SaaS company? In this position, you will play a crucial part in securing an exceptional onboarding and service experience for our expanding customer base.We offer a dynamic work environment with a high level of trust and...


  • Århus, Århus Kommune, Denmark SalesHub IVS Full time

    Opportunity OverviewWe are seeking an ambitious and customer-focused professional to join our team as a Global Growth Ambassador. This role offers a unique chance to be part of a dynamic and international tech startup, where you'll engage in a wide array of tasks and challenges.About SalesHub IVSSalesHub IVS is a renowned global provider of innovative...


  • Århus, Århus Kommune, Denmark Hansen Toft Full time

    A distinguished professional is sought to assume the role of Chief Executive Officer at Aagaard, a prominent player in the woodworking industry. This strategic position offers an exceptional opportunity for growth and development, driven by the acquisition of Aagaard by the Nederman Group.The successful candidate will be responsible for developing and...