Quality Assurance Specialist

1 month ago


Odense, Odense Kommune, Denmark Danfoss GmbH Full time
Job Title: Quality Engineer, Customer Claims

Danfoss Fire Safety is seeking an experienced Quality Engineer to join our team in Odense, Denmark. As a Quality Engineer, you will be responsible for handling customer claims, registration, remedial actions, root cause analysis, and corrective action implementation.

Key Responsibilities:
  • Manage customer claims in the Quality department
  • Support remedial actions towards customers
  • Register and report customer claims to the QEHS Manager
  • Analyze customer claim performance and set plant goals for quality metrics
  • Drive root cause analysis and corrective action implementation
  • Initiate preventive actions for customer claims
Requirements:
  • Bachelor's degree in Engineering or related technical field
  • 3 years of experience in a similar position or equivalent
  • Knowledge of quality techniques, including statistical methods and problem-solving tools
  • Experience dealing with customer claims in cross-functional teams
  • Team-oriented, problem-solving skills, and proficiency in Six Sigma
  • Knowledge of ISO 9001 and fluent in English
Employee Benefits:
  • Bonus system
  • Paid vacation
  • Possibility to work remotely
  • Pension plan
  • Personal insurance
  • Communication package
  • Opportunity to join Employee Resource Groups
  • State-of-the-art virtual work environment
  • Employee Referral Program

Danfoss is committed to creating an inclusive work environment where employees are valued and respected. We strive to improve the health, working environment, and safety of our employees. Our goal is to become CO2 neutral by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.



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