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Operations Coordinator
2 months ago
VOS ApS is a highly qualified incoming tour operator specializing in leisure roundtrips to Scandinavia, Iceland, the Baltics, and Poland. Our long-standing expertise and high standards are key to creating value for our clients and delivering the best of services.
Job SummaryWe are seeking a proactive and results-driven Operations Coordinator to join our team in Copenhagen. As an Operations Coordinator, you will be responsible for achieving successful operations of groups with a focus on delivering excellent operations and service results.
Key Responsibilities- Book and operate groups in close cooperation with our suppliers.
- Create relevant, timed, and priced itineraries using different tools available.
- Maximize profit margins on tours and sell additional services whenever possible.
- Negotiate with suppliers to obtain the best possible rates, liaising with the contracting department when necessary.
- Perform operations effectively and accurately.
- Full proficiency in any of the languages mentioned above (Mandarin, Vietnamese, Indonesian, Thai, Tagalog, and English).
- Preferably, at least 1-2 years of relevant experience in Tourism or Hospitality industry.
- Destination knowledge - Scandinavia, Iceland, the Baltics, and Poland.
- Ability to work independently, solve problems, and handle multiple tasks efficiently.
- Open, informal, and multinational working environment.
- Flexible working hours outside of peak seasons.
- High responsibility and excellent career possibilities.
- A self-driven and high-performance culture.
- Proactive and results-driven individual.
- Self-motivated with a confident approach and the ability to work under pressure.
- Strong understanding of prospecting and developing strong relationships with customers.
- Flexible and willing to work an extended schedule during the high season, with no holidays from December to February.
- Able to perform operations effectively and accurately.